Mobile & offline use
Summary
DocuRail supports offline use so field teams can continue capturing information when connectivity is limited. Offline capability supports data capture and access, but some actions still require synchronisation.
This page describes typical platform behaviour. It does not replace operational contingency planning or organisational procedures.
How offline use works
Offline use relies on prior synchronisation. Information must be available on the device before going offline.
When offline, users are generally able to:
- View previously synchronised packs
- Enter or update information in supported fields
- Continue working without immediate connectivity
What typically requires connectivity
Most workflows require a connection to:
- Submit packs for review
- Perform approvals / rejections
- Generate or distribute certain outputs, depending on configuration
Synchronisation and visibility
When connectivity is restored, the device synchronises captured changes to the platform.
Until synchronisation is complete:
- Other users may not see your updates
- Status changes may not be reflected centrally
Common limitations
- New packs may not be created unless previously synchronised or permitted by configuration
- Some workflow transitions are blocked until the device is online
Offline mode is not “full platform mode”. It is designed to protect data integrity and workflow consistency while supporting on-site capture.